You can use a soft cloth and warm soapy water to clean the jewellery. Mineral oil can also help restore the original sheen of the glass. However, please do not use silver polish or other abrasive cleaners.
Metal: Our jewellery is cast in bronze with a layer of 24kt gold plating.
Glass: We use up to 70% recycled glass in our jewellery.
We ship to almost every country in the world!
If an items is marked as in stock, we aim to process your orders within two working days. We do not guarantee to process any orders on the weekend or bank holidays. We will notify you of any delays on your order.
If you would like to cancel your order, you can do so only within 24 hours of placing your order, unless it has already been shipped. To do this please email us at firstname.lastname@example.org.
Returns and exchanges
We offer a hassle-free 30-days returns policy.
If for any reason you are not completely satisfied with your online purchase and wish to return it for a refund, please email email@example.com to receive your unique return code. Please ensure that the goods are returned in perfect saleable condition, in their original jewellery box, and with invoice as proof of purchase within 30 days of receipt.
The cost of returning the goods and the safe return of goods is your responsibility until the order is received at our office; therefore we suggest you arranged a tracked or recorded delivery service.
If you would like to exchange your purchase for a different item, please send us an email at firstname.lastname@example.org and we will happily arrange for an exchange.